Q. How do I order on your store?
A. Simply find the products you want, the quantity, color/description etc., and click the "Add to cart" button or "Buy Now" button. And when you have added all your products, click the "Checkout" button. Fill your shipping and billing information. Tax may be collected, depending on your location. If we are offering a Free Shipping promotion, then shipping will be free at checkout. Next, select the PAYPAL CHECKOUT or CREDIT CARD option, fill in your information, and complete your order. You don't need a PAYPAL account; you can choose the guest checkout option by scrolling down. We'll have your order shipped to you as soon as possible. Your receipt, along with your order number, will be sent to your email address.
Q. Is your online store secure with my personal information?
A. Absolutely! We use SSL, security to ensure all your personal information is encrypted. We do not store your credit card information, and it will be used one time only upon purchasing of your product. Then your credit card information will be purged.
Q. Does In Style Pieces provide a quality guarantee for all the products being sold?
A. Absolutely! Simply visit "Refund Policy" for complete details.
Q. Why should I choose IN STYLE PIECES?
A. We started selling online on various channels in 2003. Since then we have been successful in sales and customer service, maintaining a 100% customer satisfaction rating on these channels. We decided to branch off with our own store, and that’s how In Style Pieces evolved. We come from a generation of medical, legal and business professionals and using all our combined knowledge and wisdom, we are confident to bring you the best and latest products to help you keep improving yourself and your life.
We at In Style Pieces do not carry any products that are tested on animals and strive to carry the most purest ingredients in our cosmetics, as well as strive to support causes that promote sustaining the natural environment. We also believe the customer comes first, not the business. That’s why we offer high quality deals at incredible discounts, working directly with manufacturers. Because these deals are so great, we sell at high volumes. We have warehouses around the world to ship from your nearest location, to speed up delivery, therefore, expect shipping times to be about 5 to 15 business days, depending on your location.
You can be confident ordering from In Style Pieces, since we are experts in resolving any customer problems. Just contact us if any issue needs attention. Since we use PayPal and and another excellent payment processor for credit cards, trusted by the top companies on-line, you can dispute any transactions with them as well. We also use the world's #1 platform to host In Style Pieces, which is trusted to provide one of the best secure service on the internet, But be sure to contact us first, if any issue needs attention. We hope you love shopping In Style Pieces, share it, refer us to your friends and family, add it to your favorites list, and we hope you'll come back to reorder.
Q. How do I check the status of my order?
A. Upon placing your order, please allow up to 3 business days to have your order processed. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once your order has been shipped, we will receive a tracking number to your order. You may click the order status link we sent you to find the real-time update of your shipment. Or enter you Order # and email address on our home page at the "Order Lookup" button. If you did not receive the order number, or did not find any updates under our order status page after 5 business days, please contact us immediately and we will do all we can to investigate.
Q. How long does shipment take?
A. Our warehouses are located around the world. For domestic orders in the United States, Canada and Australia, it will normally take 5 to 15 business days. For international orders, please allow up to 32 days. On rare instances, it could take up to 6 weeks due to the Covid-related logistics problems.
Q. Do you offer a refund if I am not satisfied with the product?
A. Yes. We offer conditional refunds. Simply visit "Refund Policy" for complete details.
Q. Do you ship internationally?
A. Yes. We ship to almost all countries, and strive to ensure every customer will enjoy his or her shopping experience with us. We do not ship to India as of December 2020 due to trade restriction laws, and can resume shipment as soon as the restrictions are lifted. We are continuously expanding to include other countries in the future, as our business expands. You can place your order, and if we can't ship to your country, we will not process it and will issue you an immediate refund.
If you have any additional questions that has not been answered in our F.A.Q., please instant message us from our home page
You have 15 calendar days to initiate a return on an item from the date you received it.
Refunds issued only if we sent the wrong item, is significantly not as described or arrived damaged.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase and refunds are initiated from your customer account, which you can create easily.
Refunds are initiated from your own customer account, so you would first need to create an account with your own username and password.
Refunds are guaranteed for items not received, but you have to give us up to 90 days, because of the current pandemic-related logistics issues that our carriers may be experiencing. After 90 days you will be issued a refund.
For other refund requests, once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
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